Lacrosse Warranty

Head Warranty Shaft Warranty

Boombah is committed to providing world-class customer care. Every employee at Boombah is dedicated to creating a consistent, pleasant experience with each of our customers. Boombah offers an excellent warranty on select models to match the performance and durability of our lacrosse heads and composite shafts. If you have any questions or comments, please feel free to contact Boombah Customer Care at (815) 941-1941

Coverage

Heads

1 YEAR WARRANTY FROM THE DATE OF PURCHASE

Boombah will provide a one-time head replacement within 1 year of purchase date. This warranty covers all defects resulting from normal field usage including: cracking, breaking.

Warning: Do not use head if damaged, bent, or broken.

THIS WARRANTY DOES NOT COVER THE FOLLOWING

  • Heads that have been altered in any way, abused or mistreated. This includes, but is not limited to: engraving, branding, drilling, pinching, baking, or excessive flexing.
  • Heads purchased from non-authorized dealers, individuals or auction websites.
  • Stringing kits or factory strung pockets.
  • Cosmetic imperfections are not covered under this warranty.

Shafts

1 YEAR WARRANTY FROM THE DATE OF PURCHASE

Boombah will provide a one-time shaft replacement within 1 year of purchase date. This warranty covers all defects resulting from normal field usage including: cracking, breaking.

THIS WARRANTY DOES NOT COVER THE FOLLOWING

  • Shafts that have been altered in any way, abused or mistreated. This includes, but is not limited to: engraving, branding, drilling, or excessive flexing.
  • Shafts purchased from non-authorized dealers, individuals, or auction websites.
  • Small dents, scratching, cosmetic imperfections and paint chipping are not covered under this warranty.
  • End caps are not covered under this warranty.

Return Authorization
For return authorization processing please call 815-941-1431 during business hours to be issued an RA number. Please have the following information ready: valid receipt, model name, and date purchased.

Boombah, Inc. reserves the right to refuse warranty service to anyone who, in Boombah, Inc. discretion has misused Boombah product and/or Boombah warranty policy. Boombah reserves the right to test any product that is deemed necessary to determine if the head or shaft meets warranty requirements.

It is important that you keep your receipt after purchasing a Boombah product. A receipt is needed for a warranty claim. This is a manufacturer’s warranty and is only returnable to Boombah, not an authorized dealer. An authorized dealer receipt is required. Heads or shafts not purchased from an authorized dealer do not carry a warranty of any kind.

Warranty Claims
Boombah, Inc. 202 W. Boombah Blvd., Yorkville, IL 60560
Customer Care (815)941-1431 ext.110
Online at: boombah.com