Custom Order Info
** Custom logos and provided artwork are subject to additional fees.
Current lead time for custom items (after artwork approval): 3 weeks.
Rush orders are also available.
Production time begins the following Business day from your approved mockup date.
Due to many variables with our factories worldwide, Boombah cannot guarantee exact fabric or color reproductions on any and all fill-in reorders.
Due to different graphic materials and application processes, slight color differences may occur between the same colors used on different printing methods. For example a navy screen print graphic may be a slightly different color than a navy full dye graphic.
We have taken great care in producing a color palette which matches, as closely as possible, the colors in our pant fabric. These are called “Boombah Standard Colors”. When these colors are printed as part of a gradient, they will sometimes not match as closely as a solid color. When our art department sends you a mockup please note that because of variations in display and/or printer settings it is impossible for us to be sure we are displaying an exact match. The color in your garment may or may not resemble the color on your screen or print out. Colors used in mockups are for display purpose only.
Boombah Standard Colors are referred to by name at the time of order and confirmed when the mockup is confirmed. Unfortunately, customized items cannot be accepted for return for final color output not matching either the color displayed at the time the mockup was confirmed, or not matching other items ordered. Please contact customer service if you believe that a named color was used in error. At Boombah, our policy is to provide the closest color matching possible for our customers.
OWNERSHIP RIGHTS IN ARTWORK:
Boombah and its affiliated companies (“Boombah”) want to work with you to put your designs, artwork, and logos on the products you purchase from Boombah. Any such designs which Boombah prepares for you (“Artwork”), will be the property of Boombah and will remain Boombah’s intellectual property even if you have paid a fee for our design services. You will receive the Artwork only as it appears on goods purchased from Boombah and not in any electronic format. We will have the right to use the Artwork for any lawful purpose, including without limitation, for sales and advertising.
If you supply us with original and useable designs (“Customer Designs”), those Customer Designs will remain your property, unless you request changes to the Customer Designs which significantly change the design. Such changes will result in the Customer Design becoming Artwork owned by Boombah. You represent that you have all the appropriate rights to use Customer Designs which you provide to Boombah, and you agree to be responsible for all costs or damages arising from a claim of infringement related to your Customer Design. You will need to provide written proof of your rights to use any third party logo or trademark prior to Boombah using such logos or incorporating such logos into your Artwork.