I wanted to reach out to you about our current order and working with Anna Fisher.
I have been ordering uniforms for nearly 10 years at all different levels. We have used vendors both locally and nationally, tackle twill to full sublimation, stock uniforms and head to toe custom. I have to tell you that so far this has been the best experience my coaches and I have ever had. And this is it is in no small part and directly due to the effort, customer service, and time that Anna has provided. She has helped my “technically challenged” coaches through the design process, helped with suggestions, expertise and patience. She has made a challenging job much easier and so far we are thrilled with what we have received. Anna really has been great.
In a time where most people only take the time to complain, I felt it important to reach out and give kudos where deserved. In my “real job” I manage business and operations for a media company in two different markets with more than 40 employees in 5 different departments including sales. I know what it takes to provide good service and deliver on promises and so far so good.
We are looking forward to seeing the end result for our uniforms.
West Hills Baseball
Got the jerseys today and they are awesome. I cannot Thank you enough for all of your help and assistance. You made this happen and made it happen in a short time frame! It's nothing short than amazing. That's why we continue to use Boombah because of the service we get from people like you. You have taken great care of me and my teams! We will definitely use you again when it's time to order new uniforms! Again, Thank You so much for everything!
Coastal Little League baseball
I just wanted to send a thank you to you and Team Boombah for the exceptional level of service you provided to my team. The uniforms are fantastic, the process was simple, the design portal is amazing and the turn around time was incredible. I will happily recommend Boombah to my fellow coaches.
I appreciate the commitment, quality and the communication you all provided throughout this process. Well done team Boombah!
Unbelievable! After looking locally for unique shirts, (Unsuccessfully I might add) for our pool team, I remembered that we ordered softball shirts from Boombah in the past, and the selection was current and most certainly unique. I was in a serious time crunch to get shirts to our printer, but had limited options because Fall apparel is now out & the poly blended shirts are far and few between in my size. I ordered Friday night after the last unsuccessful trip & I received them Tuesday morning UPS! Holy cow that was fast! My order was small, but accurate. The shirts were described well on the website & were as advertised. The sizing was described by previous customers and accurate. My experience with Boombah was top notch, first rate, excellent & above all, FAST!
I started buying Boombah back when it was a mere vision. I bought what was once considered "wild" styles of softball pants out of the trunk of a car at softball tournies in SE Wisconsin (Genoa City Days etc.). I am extremely pleased to see it so successful, but judging by my last experience, I am not the least bit surprised! You guys get it, you truly do! You understand customer service, you have your hand on what is hot and desirable & you have figured out the logistics to make your customers happy!
Now get out there and teach some other companies how to do it too! Way to go & thank you!
We are having a wonderful season so far. We have won the championship in each of our first four tournaments (hopefully we continue this). I wanted to thank Boombah for the wonderful uniforms! Our girls love the uniforms and we get compliments all of the time about them. We also tell everyone how easy it is to deal with Boombah.
Pittsburgh Stealer Fastpitch
I would like to take this time to thank your company on the fantastic job completed on my team’s jerseys. They look perfect, everyone is very happy with theirs, my sponsor thinks they look professional and have an exciting flare to them. I would also like to give a special thanks to the following people for their help first hand, Andrew, for taking all the information. Jodi Bammer for processing the order, Cody Jarmuth for you patience and perfect designs.
The Dayton Parts Company and StarFire Premium Lubricants
I received our jerseys yesterday and paired with the mystic pants the uniforms look OUTSTANDING!! You guys outdid yourselves. This was our first time ordering from Boombah and certainly will NOT be the last. From the young lady Tracie that I started my order with, all the way through to the finished product, the customer service and quality of the products was top notch. I plan on sending as many folks as I can in our baseball community your way.
Central Illinois Rampage
Your company is awesome. Your customer service are the most polite and helpful group I have ever dealt with. I have purchased bags, clothing and shoes from your company. I have had to return a bag for a larger bag, and it was done quickly. I purchased a pair of turf shoes that the toe separated due to defect, and within 24 hours, replacement shoes are on their way! I have told many other players about you, and know that they have also purchased items. Your company is great! Thank You!
I've had foot surgery from heel spurs twice. I would buy and wear expensive cleats but my feet always hurt until I bought Boombahs. It's your softball cleats as much as my ability that has allowed me to continue to play Men's Major Softball. I thank you.
Adam I really appreciate all that you have done for our organization. We plan to be customers for many years to come as the uniforms look great and we get many compliments on them. They help us out by drawing good talent to the organization and we always give Boombah great praise and will continue to do so. Thanks again.
I just received my custom glove. I customized it online for my son for
Christmas. This glove is amazing!!!!! I want to thank whoever customized it,
and tell them they did an amazing job, and the quality is amazing. Your
company is the best, and I will be ordering a lot more from Boombah in the
future. Thank u so much, and happy holiday.
We just purchased the 2013 Beast Bag for our 12U Fastpitch team. Just wanted to thank you for your service and to let you know your product exceeded our expectations and the bags will be proudly displayed at all of our tournaments this coming year. We look forward to purchasing more quality sporting items for our team and daughters from Boombah.
The Lightning Fastpitch Softball Team
We wanted to say thank you and happy holidays to you and the Boombah Company for the great looking uniforms. This is the first new softball uniforms these seniors have had, going out looking great. Thanks again.
DeKalb ISD Lady Bears
I recently had some shipping issues with UPS on a pair of shoes that I purchased. I wanted to thank the Customer Service Associates at Boombah who were extremely courteous and helpful in tracking down my lost package. I spoke with Boombah representatives on multiple occasions and each time I experienced friendly and helpful people that were truly concerned about me receiving my item. I will definitely recommend all of my softball friends to use you guys for their purchases in the future! Thank you very much for the positive experience!
Got the pants last week and they look great. The entire uniform looks awesome. Just wanted to say Thank you for all of your help with making this happen. Our first tourney is in less than two weeks so we got them right in time.
This is the first chance I have had to really thank you. Our uniform jerseys came in last Fri.
and the kids and the parents absolutely loved them. Unfortunately, due to weather, our second
day of the tournament was cancelled and the kids did not get to wear their jerseys. I just
want to thank you personally for taking the time out of your busy day to call when you found
the defective jersey and saw that a change was needed in our order. Your attention to detail
and customer satisfaction was second to none and I believe in recognizing individuals that go
above and beyond for the customer. Our previous experience with local vendors in our area has
not been the same and it looks like Boombah will be our vendor from this day forward. Once again, thank you!
Lee Crawley, Treasurer
Central Arkansas Slam
Just wanted to thank Boombah for the speedy delivery of the clothing articles I purchased
through your company last week. It arrived yesterday and really only took a few days to get
here.....awesome. The pieces fit very well and look great as well. I am going to use them
as samples to show our Professional Indoor Football team and hope the players will respond
positively and look to order in the near future......it would be great to get the whole team
wearing your items. Thanks again for the great service and awesome clothes......looking
forward to ordering again soon.
Assistant Football Coach
Lehigh Valley Steelhawks (Professional Indoor Arena Football team of the IFL)
This is the first year that my team(Back Road Inn) has gotten any uniform apparel from your
company. And let me say that it has been a complete and utter joy. The last 6 years or so we
have dealt with other companies and have been very disappointed. From their lack of communication
to their apparel to their attitudes. Your staff has been tremendous from the start. All the way
thru to the final mockup. As long as I am the manager of this team,we will not get any more
uniforms or apparel from any other company than Boombah. Thank you very much and looking forward
to long relationship with Boombah.
Received order today (pants, cleats, belts, socks and bags) everything is perfect. Boombah is a
very professional company fast delivery and the quality is exceptional. Thank You for taking the
time to make sure my order was correct, my girls are beyond excited. Will not use any other
company for uniforms or bags again.
Just wanted to let you know that our team jerseys arrived today. I wanted to confirm you that the
jerseys were received as ordered (everything is accurate). I also wanted to take this opportunity
to thank you and your staff for turning around my order in such an accurate and prompt manner. The
jerseys came out great!!!! Your personal service is definitely second to none.
I just want to thank you for your excellent service. During the ordering process and when I needed
to exchange (I ordered the wrong size) everyone at Boombah who assisted me was professional,
knowledgeable and nice. I am glad to do business with an American company, and it's even better
that your customer service department is also in America. Boombah has great products and service.
I can't thank you enough, the boys will be able to get the stuff Boombah sent next Tuesday and start
wearing it !!! They are so excited. Will definately send you pictures when we get some with all their
new stuff. I am so excited my son played last year as an 11 year old so he gets to have a second chance
and be a starting pitcher this year !!! Game one here we come... Thank you and the Boombah company again
they have been so helpful with our team this year and with my own shopping needs....my son is a walking
Boombah advertisement with all the shorts and shirts he owns !!! lol Have a great day.
Just wanted to email you and thank you for such a fast delivery! It's nice to find a site that takes pride in customer service and fast and accurate delivery!
Adam, Thank You very much ! I love dealing with you guys. I have placed many orders with Boombah and your
customer service is second to none.
Dear Boombah, I just wanted to thank you for restoring my faith in American business (you are an American
business, aren't you?). Doing business with your company was actually pleasant! Everyone was helpful and
courteous. My order was received promptly and the quality is better than expected. My son LOVES LOVES LOVES
the Beast Bag and cleats. He has gotten numerous compliments and we have both recommended your gear to kids
and parents. I will happily give you all my baseball-related business in the future.
Thank you again,
Just wanna say thanks for the great service from your entire squad over at boombah. You guys are great
and never fail to accomadate customers.
Thanks have a great day.
Guys, I wanted to tell you that we received the shirts in plenty of time for our first national tourney in
Florida. The shirts are fantastic. They look great, and the team loved them. I can't even tell you how many
compliments we got on how nice they were. Thought you guys should now. It was a pleasure dealing with you
on this and I look forward to working with you again.
I gotta say - You guys have the best customer service of anywhere I have dealt with. Your response times are
lightning fast. Just wanted to let you guys know that I appreciate it and that I'd expect a bunch of orders
from Pekin IL after seeing our shirts, im sure there will be more coming from other teams!
Adam and Ramsey, Thank you both so much for your assistance yesterday in answering my many questions and in
helping place my large order. Many companies/associates would not have been so patient and certainly would
not have stayed after-hours to complete my order. Your assistance was very much appreciated. We are looking
forward to receiving the order. We know our girls are going to be look great with their new Boombah uniforms
Adam, Thanks for clarifying for me. I just want to extend my gratitude and appreciation for the great customer
service that you and your team have provided. I read the great reviews on softballfans.com and have to say you
have definately lived up to it! I look forward to doing business in the future!
I just placed this order yesterday! I can't believe this! You guys are amazing! I'll keep continuing to sing the
praises of Boombah every time I'm at the ball field. Especially at the USSSA D States, Regionals & Worlds here in
Michigan this year!
You Guys Rock!
I would like to thank you and your team for getting my shirts to me before I left on vacation. The shirts look
great and my son was very excited! This is why I have been a loyal customer since Boombah has opened their doors.
Please keep up the good work, it is nice to have a company that takes pride in their work and still treats each
customer as a person and not just a number.
Thanks again for another job well done.
Just wanted to give you a heads up. I got the replacement order the other day. I sent it to be embroidered but I
wanted to let you know it looks sharp! We start hell week on Monday and I wanted to let you know that we will be
sporting out Boombah gear from day 1. Certainly we will get lots of attention and I will be forwarding you a picture
from camp. Finally, "BOOMBAH FOOTBALL HAS ARRIVED in CHINO HILLS!" Thanks for taking care of us! Look forward to
doing more business with you in the near future.
P.S. We will be ordering shoes shortly! Get ready!!!
Thank you so much for your assistance in the return and exchange of the items that I ordered. I really appreciate
the professionalism and help that I received from you and your company. Thank you very much and I will be ordering
more products from Boombah in the future simply based on your service.
I buy from several different internet sports companies but you guys are number one as for as communications, etc. Customers just want to be informed and this is the way to do it. Not only are you number one in communications, but also in product offering & quality, a great website and so forth!!!
Dear Shipping Department, Thank you for the GREAT service. Every time I order expedited shipping, I am very pleased
with your response and accuracy. It says a lot about Boombah, but more so, the people working there in the shipping
department. Great products and wonderful service will take you far.
Again, thank you. Wishing you the very best,
We just wanted to thank Boombah for all of the great products and services you offer. We are an all gay softball
team that travels throughout the US playing in various straight and gay tournaments. We decided to purchase all
Boombah products this year for our team. We all had matching shoes, bags, hats, 2 pairs of pants, pullovers,
batting gloves, etc. We received tons of compliments and sometimes awards just from our uniforms alone. We were
also told how much of an intimidation factor it was when we walked into the ball parks with all of our matching
gear. We ended up winning our World Series this year which came to a surprise to us all. We truly believe that
our uniforms and equipment helped us in achieving our goal. We will be long time supporters of Boombah and will
definitely spread the word of your company to everyone we know.
I wanted to drop you a few lines to say thank you for handling my order for me. This is the first time that I have
ordered anything from Boombah and I am very impressed by the level of service that you have provided me. I ordered
the wrong size and color and had to send them back to you for another size and color and I couldn't believe that
it only took 4 days to accept and turn around the order. Kudos to your entire staff.
It's not really like I needed this to be on the website. It's just I thought someone at Boombah should know that this
weekend I started in with a new team after our tournament team split 2 weeks ago. I had spoken with my new coach
several times to get my sizes. Well, to start off, I took the pants out of the wrapper and one of the buttons was
missing so they would not stay together. Then the second pair I put on tore about 4 inches on the knee my first at
slide of the day. After my first game I went to my truck and got out a pair of Boombah's Ultimates I have had for
years (look brand new). Wore them the rest of Saturday and another pair of Boombah's for Sunday. I was talking to my
new teamates about my problems with these pants and several others on the team have had problems before I came to the
team. Once I asked the coach about them Sunday he said they were gonna go with Boombah's team deal, but the others
were 25$ chepaper. All the horrer stories I heard, it would have been woth the 25$ team package for much better quality
(now I do mean 25$ team price not 25$per pants). Just letting you guys know that there is no substitution for your
quality and comfort.
I just received the pair of Bounce turfs I ordered online ( RedBlack sz14). I just wanted to take the time to send you
a quick note on how much I enjoy putting them on. Wearing such a big size has always made it difficult to find a turf
shoe that looks good, but for me fits good. The shoes I just received get very high marks from me in both categories.
As a high school baseball coach, and coach of a 10 & U select team I am thrilled with the Boombah product. I have always
worn the mizuno or nike turfs, not anymore Boombahs will be the only turfs on my feet.
Thanks for the outstanding product.
How are you guys doing. My name is Ryan Johnson, and I just want to let you guys know how awesome you guys are. I play softball all the time, and your site, always hooks me up. I am writing this to you, because I ordered some stuff for my twin brothers birthday, I wasn't sure if it would arrive in time, but as usual, you guys come through. I just wanted to let you know, this is why you are the staple of softball gear in the country, and why I don't do business with any one but Boombah!
Justin & the Boombah customization team, I just wanted to thank you guys for the logo you did for us. It is by far the
BEST Softball logo I have EVER seen! Done to perfection! Looking good makes a difference & you guys will have us looking
very good. I can't wait to start the season to show off our new gear. I know we will get plenty of compliments on the
shirts & we will tell them BOOMBAH hooked us up.
The Windy City Grays
Justin, Just wanted to thank you and your staff for everything that they done. It looks good and I received by Friday.
We look forward to doing business with you guys in the future.
It's not every day that a guy my size can find all the shoes I need, and I usually get stuck with solid black or solid white molded cleats, which just plain hurt my feet. But at Boombah, you not only carry my size 15 in turf shoes, they actually felt fantastic on the ball field. Thank you so much for remembering that us big guys like to play ball too!
Jeff, The following complete set of uniforms that our team ordered from top to bottom are without question outstanding. If
you can think of a color scheme I truly believe that you guys can make it happen. The shirts & pants that our team got top
of the line & they fit true to size. Your line of shoes are very comfortable & the traction is superior. Boombah without a
shadow of doubt is the total package when it comes to apparel for the serious softball player. Please keep up the good work &
you do have a customer for life & I will recommend your products to all in Danville VA. Again to sum it all up simply the best
on the market today!!!
Hey Jeff, Just wanted to show a little love for the Boombah family. I purchased my first pair just over a year ago and since
then I've ordered over 10 pairs, not because of the condition, because of the teams I've played with and the color of the
jerseys. I know it sounds gross but, I have let over 20 team mates and friends wear my Boombah's just so they understand how
comfortable your Turf Shoes are. I play in a ton of leagues out here in Phoenix, AZ, and I rep your footwear to the fullest,
just returned from a tournament in California and introduced my Boombah's to a bunch of coaches and players out there. They
loved them. I"ve noticed more and more players sporting your footwear and just wanted to say keep up the good work. You know
your gonna be bought out here soon and your all gonna be rich....remember us little guys and keep the price fair. Go Boombah!!!
Drew, I greatly appreciate your customer service in this situation. I have searched several websites and have had no luck
finding any pants that fit my needs. Although your products were close to the product I am looking for, I do not think that
these will match my school colors. You have offered by far the best customer service that I have had. I have probably sent
out ten to fifteen separate emails looking for a certain product and it seems not a single website has genuinely cared about
my needs. I merely wanted to commend you for your customer service and your personal care for me as a customer and a baseball
player. If I do need any more assistance, I will be sure to contact you.
Jeff, I ordered 14 pair of turf shoes, mesh shoe 2 in Texas Orange and Black yesterday(1-23-08) at about noon. Here it is
2 o'clock the next day(1-24-08) and all 14 pair have arrived in pristine fashion. One day later, unbelievable. Sending a
pair of Texas Orange shoe laces along with the standard black reinforces to me that you guys/girls at Boombah are simply
the best!!! These little things are reason why I will be a customer for life. Keep up the top notch work.
Mike, Just thought I would let you know that I wore your shoes at a Senior Softball tournament and let a couple of other
guys on different teams wear them, to try them out, everyone thought they were great. I'm sixty years old,still pitch fast
pitch softball and play slo-pitch senior softball and yours are the only ones that after a full day of games at a tournament
my feet don't hurt and suprisingly neither does my knee.I think your product has a hell of a future on the senior softball
circuit. Tannel has made great in roads there but yours are better.
Well thanks for listening.
Hi Mike, my name is Dennis Williams and I just wanted to say that I really appreciate everyone at Boombah going the extra
mile to make sure your customers are happy. I have had to return 2 pairs of pants twice and neither time did I get hassled
about it. I have dealt with Jeff, Neil and Doco more than once and they have all been great. And as for the customizing of
shoes, that is one of the greatest things you all got going right now. I hope it is something that you continue. Didn't
really have a reason to send this e-mail other than I wanted to let you and the staff to know that (we) the customer truly
appreciate how you guys do business.
RJ, THANKS FOR YOUR FAST SERVICE,YOU GUYS WILL ALWAYS GET MY BUSINESS! YOU PERSONALLY WORK GREAT WITH PEOPLE,AND I JUST WANT
TO SAY THAT YOU MADE THE IMPOSSIBLE COME TRUE WITH MY ORDER! THANKS AGAIN FOR THE GREAT SERVICE!!!
Just wanted to let you guys know that I have purchased two pairs of shoes, one bullet turf and one Mesh Bounce turf. These
are the best cleats I have owned. Also have 3 pair of ultimate pants, most comfortable pairs of ball pant I have owned in
16 years of softball... Great stuff, I would recommend Boombah to anyone...
Just wanted to say "thank you" to all your guys. I ordered 2 pairs of pants over the phone(8th), and I just got them on ups
(9th). Again, thank you!
Mike, I just wanted to drop you a line to thank you for you fast shipment of my 5 pairs of pants. After checking the tracking #
the other day I found that they were going to be here today and not Thursday like we had guessed. I have ordered a few other times
from you and had nothing but good luck with BOOMBAH. I just wanted you to know how much I greatly appreciated your effort to get
them shipped the same day that I placed the order, even with this being the start of you busiest time of the year.
Quincy A. Hubbard
Max Muscle Softball
Mike, I saw that my order shipped yesterday. So unless it takes a week to hop 2 states, I'll have my pants in plenty of time.
Just wanted to say thank you to you and everyone at Boombah. You guys have exceptional products, and unparalleled customer
William A. Bekoscke
The Sherwin-Williams Co
I am not one to write to a company either complaining or praising, but I felt I needed to this time. I ordered a pair of the
bullet turfs a few weeks back and because I messed up the size, they were too small. I sent them back on Tuesday of last week
(today is Monday) expecting to get confirmation that you received them. I was planning on calling and verifying that you
received them today, as I had heard nothing about them. I actually received the replacement turfs today. I am amazed at how
well this was handled, especially since the sizing mistake was my fault. I am a sponsor of a men's C/B class tournament team
and will definitely be doing more business with boombah.
Thank you for the great customer service!
R. Kelly Stricklin
Satterfield's/Bishop's Pharmacy Softball
Just wanted to let you know i played in my new shoes today,the best shoe i ever played in, comfortable all day long.
Thanks for a great shoe.
I just got our order of women's cut custom Diamond pants and I thought I would give you feedback. Joe and Mike, thanks for
getting them out to me. I got them in time for our Saturday team meeting and everyone LOVES the pants.
First off, you should advertise you have a women's cut for custom orders. I think more women's teams would order pants from you because you have this option. The pant is exactly the same as the regular men's cut except the waist is about an inch and a half lower than the men's cut and about 1/2 inch to inch wider in the hip area. The extra room in the hip area isn't that noticeable but the lower waist is. Everything else is the same - roomy/baggy fit, etc.
There you have it. If you have any further questions, let me know but you should definitely advertise this fact. You see a lot of women rolling their waist band and with this cut you don't have to. Oh yeah, if you ever need a female product tester, please keep me in mind!
Just wanted to let you know I received the pants on Monday. They are easily the best pants I've ever owned. Awesome product!
Army Stationed in Europe
First, I want to say that I think Boombah is the best product out there. The most comfortable pants I have owned in the Ultimate
Cowboy and Ultimate Redskin that I purchased last season.
South Vienna, OH
Hi my name is Scott Rueda and I placed an order with Boombah in September for some baseball pants. UPS said they were delivered on
my porch on 9/11/06 at 1:29pm but I never received them. I then called Boombah and told them how bad I needed the pants for my
playoffs and they were cool enough to send me them again next day. Needless to say I looked good, felt good, and played good thanks
to Boombah. The reason I am emailing you is to thank everyone at Boombah for their understanding and fast handling of the problem
that occured with the order or delivery. Also I am having a problem with another order I placed around the same time as the pants,
it's an order from a company called Newegg, UPS says the this package was delivered on the exact same day and time as the order I
placed with Boombah... as you know I did not receive that delivery which UPS says was delivered to my porch. So I am confused as now
I am wondering if the first pair of pants you shipped to me were ever found? I also wonder if the packages were even left at my porch,
because I did not receive either. This is an unfortunate incident and I would like to take this time to thank BOOMBAH for their
excellent customer service and I look forward to doing business with Boombah in the upcoming baseball season.
Again I thank you,
About a year and a half ago, I was at a tournament in Steamboat Springs, CO. There were hundreds of teams, and most of the time the
uniforms and equipment don't really stand out that much because most are all the same...that was until I saw a team dressed in
Boombah pants and turfs, and they were all carrying the Beast Bat Bags. I wrote down the brand on a piece of paper and when I
arrived home I searched for them on the web and found their site.
WOW! I found everything that I was looking for! To me as a woman, it is important that things work well but also match. I ordered black and red Beast Bags and Battle Gear shirts. It is a pretty common thing now to have people stop me at a game or tournaments and ask me where it got our equipment. This stuff really gets noticed!
The best thing about Boombah is that the service the company provides is OUT OF THIS WORLD! Every person there goes out of their way to make sure that you are 100% happy with the product that they deliver. In today's market, it is hard to find people like this who truly do care if the customer is happy.
Fort Collins, CO