Boombah knows how important it is to stand out. With the largest selection of products, the most colors available in the industry, and the best prices, it is only fitting that you customize your Boombah gear at Boombah.

We have overhauled our customization department which now houses an 11,000 square foot state of the art facility for embroidery, screen printing, fusion and sublimation, full dye sublimation, and a full sewing department.

With an assortment of screen print applications such as all over printing, numbers, placement prints, and jumbo prints you can be assured your products will stand out. The new facility can push through 11,000 impressions per shift. Also, our in house Color Kitchen can make virtually any color any ink type possible giving you the flexibility to make sure your customization is exactly what you need.

Along with screen print, Boombah's embroidery department houses 18 embroidery heads capable of 15 colors for decorating shirts, bags, hats, and many other great Boombah products.

Fusion, Sublimation, and Full Dye capabilities round out an impressive facility that allows for endless possibilities when it comes to personalizing your Boombah apparel.

Call 815.941.1431 to talk with a Customer Care Representative to place your order!

PRE-ORDER CHECKLIST

1. 12-Piece Minimum
2. Designated Contact Person
3. Team Name
4. Team Colors
5. Service Desired
6. Graphic chosen from provided selection or your own custom art.

TO PLACE AN ORDER

1. You must provide one contact person
2. Must have team name
3. Must have ALL sizing of garments and/or equipment
4. Contact us direct at (815)941-1431 to place official order
5. Once an order has been placed, you cannot make any changes to the order

DESIGN

1. A Designer will contact you for a logo consultation.
2. Your Contact will receive 1 Logo Creation & 2 Revisions for approval via email. (Each additional revision is $25).
3. Upon approval of your logo, production will then begin.
4. Important! In order to ensure a high level of accuracy and customer satisfaction with our logo designs, customers are required to send us a confirmation e-mail approving the logo design. Phone approvals alone are not acceptable and we will not proceed with the production process until written approval has been received.

PRODUCTION

1. Upon approval of artwork: A.) NO changes can be made to your order; B.) You should receive your order within the current lead times specified.
2. Team information will be kept on file for future use.

SHIPPING

1. Orders will be shipped upon reciept of payment due.
2. Back ordered items will delay shipping of entire order, but in-stock items may be shipped when completed. Please specify if applicable.
3. During times of High Volume, customized garments and equipment may take up to 2-4 weeks to ship.

COLOR POLICY

Boombah is committed to providing the best quality items in the most colors to our customers. Our customized garments are no exception.

We have taken great care in producing a color palette which matches, as closely as possible, the colors in our pant fabric. These are called “Boombah Standard colors.” When these colors are printed as part of a gradient, they will sometimes not match as closely as a solid color. When our art department sends you a mock up please note that because of variations in display and/or printer settings it is impossible for us be sure we are displaying an exact match. The color in your garment may or may not resemble the color on your screen or print out. Colors used in mock ups are for display purpose only.

Boombah Standard Colors are referred to by name at the time of order and confirmed when the mock up is confirmed. Unfortunately, customized items cannot be accepted for return for final color output not matching either the color displayed at the time the mock up was confirmed, or not matching other items ordered. Please contact customer service if you believe that a named color was used in error. At Boombah our policy is to provide the best color matching possible to our customers

DESIGN CONTENT STANDARDS

Boombah’s design team prides itself on the ability to deliver quality custom artwork designed to your team’s unique taste. However, because the Boombah name and reputation are attached to every design we create or print, we have set certain standards for content. Boombah reserves the right to refuse to produce artwork on the basis of content. The following are some of the categories of content which may cause such a refusal:

• Sexually explicit or suggestive content
• Offensive language, symbols or gestures
• Racist or anti-religious content or themes
• The inclusion of copyrighted images

If your logo is rejected either by design or by customer service, you will be given an opportunity to alter your design’s content so that it can be produced. Though we will make every effort to inform you that we must reject such items as early in the process as possible, please note that these changes may increase the design time.

If you are providing a file to us and think some of the content may not pass, please bring this up with customer service at the time of order. This may prevent delays later.

SUBLIMATION PRESS MARKS

When ordering sublimation, please keep in mind:
In sublimation pressure is a key part of the printing process. We print an image with special dyes onto a coated piece of paper. We then lay the paper on your garment and press the paper to the fabric using very high heat and pressure. After a certain amount of time, the pressure is released, the paper is pulled away, and the image is dyed into the shirt. Without using pressure, the image would not be dyed into the shirt. Because of this, the heat press and paper will leave “press marks” around the logo and numbers on the shirt. Certain fabrics will have more defined press marks than others, and a white shirt will have less noticeable press marks than a gray shirt. The press marks are completely colorless, and go unnoticed by most people. The marks should also soften over time after repeated washes. There is no way for any store that does in house sublimation printing to entirely eliminate press marks.

CUSTOMER PROVIDED ARTWORK

For customer provided artwork, all digitization fees apply. Acceptable forms of artwork include CDR, EPS, PDF and AI files. The file must be a vector piece of art. There will be an extra design charge for customer provided jpeg and bitmap files.

There is no digitization fee for customer provided DST and PXF files. However, please note that no changes can be made to customer provided DST and PXF files.

OWNERSHIP RIGHTS IN ARTWORK

Boombah and its affiliated companies (“Boombah”) want to work with you to put your designs, artwork, and logos on the products you purchase from Boombah. Any such designs which Boombah prepares for you(“Artwork”), will be the property of Boombah and will remain Boombah’s intellectual property even if you have paid a fee for our design services. You will receive the Artwork only as it appears on goods purchased from Boombah and not in any electronic format. We will have the right to use the Artwork for any lawful purpose, including without limitation, for sales and advertising.

If you supply us with original and useable designs (“Customer Designs”), those Customer Designs will remain your property, unless you request changes to the Customer Designs which significantly change the design. Such changes will result in the Customer Design becoming Artwork owned by Boombah. You represent that you have all the appropriate rights to use Customer Designs which you provide to Boombah, and you agree to be responsible for all costs or damages arising from a claim of infringement related to your Customer Design. You will need to provide written proof of your rights to use any third party logo or trademark prior to Boombah using such logos or incorporating such logos into your Artwork.

Boombah reserves the right to limit the number and scope of changes or redraws to Artwork and Customer Designs and to charge additional fees for changes beyond that limit.

ORDER FILL-IN POLICY

Boombah knows from time to time your team may need additional uniforms. To make the ordering process easier the second time around, you may order “fill ins” for any order that has already been completed. To place a fill-in order, contact customer service. Please have your previous order number ready when calling. Fusion or Sublimation fill-in orders of less than six shirts will incur a $10.00 convenience charge. The Screen Printing fill-in fee is $30.00. Embroidery fill-in fee is $10 with a minimum quantity of six. The Tackle Twill fill-in fee for 11 or less is $20.00.

CUSTOMIZATION ORDERS

Please note that once your order has been placed, no changes can be made to the order.

WASHING INSTRUCTIONS FOR BOOMBAH GARMENTS

These basic wash instructions can be used for all Sublimation, Fusion, Screen Print and Embroidery orders.

• Machine Wash cold, gentle cycle only
• Wash garment inside out
• No fabric softener
• No bleach
• Do not wash alone or with whites
• Tumble dry low
• Do not iron
• Do not dryclean